At WhatsAppMarketingAgency, customer satisfaction is important to us. Please read our refund policy carefully before purchasing any subscription or service.
1. Subscription Payments
All subscription plans and service charges are billed in advance. Once a subscription has been activated, payments are generally non-refundable.
2. Eligible Refunds
A refund may be approved only if:
You were charged more than once for the same order.
Your payment was successful, but your account was not activated due to our technical issue.
We are unable to deliver the purchased service.
3. Non-Refundable Services
Refunds will not be provided for:
Change of mind after purchase.
Partial use of a subscription.
Service interruptions caused by WhatsApp, Meta, Telegram, internet providers, or third-party services.
Account suspension due to violation of our Terms and Conditions.
Custom development, setup, API integration, or consulting services after work has started.
4. Cancellation
You may cancel your subscription at any time. Your account will remain active until the end of the current billing period. No partial or prorated refunds will be issued.
5. Refund Processing
If your refund request is approved, the refund will be processed to your original payment method within 7–14 business days, depending on your bank or payment provider.
6. How to Request a Refund
To request a refund, please contact our support team with your order details, payment information, and the reason for your request.
WhatsAppMarketingAgency reserves the right to modify this Refund Policy at any time. Any changes will be published on this page with an updated effective date.
